Warranty Information

With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them. Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components, including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind.

Naturally, there are some parts and faults that cannot be covered, such as bodywork, trim, general maintenance and service items. Platinum and Gold plans list exclusions, while Silver lists the covered items, so anything not shown is specifically excluded.

The age and mileage parameters of standard car warranties only apply to the vehicle at the warranty start date. If you exceed these parameters during the warranty term, cover usually continues for the remainder. Where Platinum warranty includes wear and tear cover, this may apply until the vehicle reaches 100,000 miles.

You can make unlimited claims, with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.

Before you have any work carried out, you must contact the claims team for authorisation. Repairs carried out without authorisation may not be covered.

A used car warranty is a written guarantee covering mechanical, electrical and electronic parts against sudden failure. It is designed to help with repair or replacement costs within a certain time frame.

Some dealers offer customised products, so the cover confirmed in writing at the point of sale is the cover that applies.

Please speak with your sales advisor before purchase. They can explain which Warranty Solutions Group cover options are available for your chosen vehicle.

In most cases, you may be able to choose whether you use the repairer network or your own garage. Please always check the provider terms and obtain authorisation before repairs are started.